|  | Net Promoter® is both a loyalty metric and a discipline for using customer feedback to fuel profitable growth in your business. |
|  | Experience Design, Learning, Mobility . Reading + Music are interests. Lately writing a play. |
|  | Sr. Manager, Customer Insights at Citrix Online. Enjoy a good customer experience. Also dig family-time, surfing, and fishing. |
|  | B2B high-tech marketing manager, blogger & customer experience enthusiast. Always looking for new ideas and sharing my findings with others. |
|  | Customer experience happens in the contact center! Ideas for building loyalty and growth through a strategic, customer-centric contact center. |
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|  | I love being a Dad, Manager of Best Buy Timonium, MD! Love Missions Trips! Work hard, Play hard, Help Others, Love more, Forgive always! I Love my Mac Book! |
|  | consultant for Call Center, CRM. social CRM and lean management in marketing, sales and service |
|  | Baseball and basketball fan, ultimate (frisbee) player, analyzer of customers in the pursuit of insights, workshifter, and dabbling wine connoisseur. |
|  | ASQ is the world's leading membership organization devoted to quality and continuous improvement. |
|  | I am, I said. |
|  | Independent thinking with a passion for the Social Customer |
|  | I'm an Account Director at redpepper. Fascinated by human behavior, and America's obsession with cilantro. |
|  | Leadership, strategy, processes and technology for users of Microsoft Dynamics CRM: visit crmgretchen.blogspot.com |
|  | Learning and performance student and teacher. Passionate about the environment, art, design, creativity, and building community through the sharing of knowledge |
|  | Web Design, Internet Marketing, Social Media, Digital Media, Usability, User Experience, UX, Simplicity, Apple, Design |
|  | Kiki and Bella's Abba, Cynthia's Husband, Genealogy Nut, Daddy Blogger, Marketing Dir @ClickFox, SEO Newb, Poker Player, Golfer |
|  | Speech Recognition Technology Consultant |
|  | CEO, nonprofit think/do tank dedicated to helping organizations adapt to today’s fast-changing, uncertain and increasingly complex business climate. |
|  | Director, Sword Ciboodle Asia |
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|  | The Leader in Customer Experience Analytics |
|  | UX Researcher & Design Consultant |
|  | Powering Every Phase of Customer Support: Customer Service and Support Software |
|  | I am an ecommerce entrepreneur, life long learner, crazy cat lady, SF geek. I strive to help empower myself & others thru constant, never ending improvement. |
|  | Providing customer experience research, informational design services, insight into customers needs, goals, habits and satisfaction levels when they engage with |
|  | VP Social Media and Online Marketing in midwest USA sharing views and occasionally looking for help with online branding projects. |
|  | Your Authority on Customer Experience Consultant. Facilitator. Speaker. Experience Makeovers. |
|  | Professional Word Girl! Passionate about the power of words. . .and helping businesses and non-profits to create loyal, RAVING fans at every touch-point. |
|  | Author & speaker on 21st-Century Business. Leadership + Culture + Customer Service = Profits. |
|  | Customer Service Excellence Advocate -- working as a Client Satisfaction Manager |
|  | Customer Experience - how is yours? Do you have zealous customers? |
|  | TeleFaction provides companies with knowledge and tools to increase customer loyalty and additional sales through gathered data from customer experiences |
|  | Sr. Regional Customer Advocate, Oracle Global Software Support 11 years serving our customers |
|  | Customer Experience Strategy & Design-Solver of gnarly problems-linking design of employee experience to that of customer experience-NPS, Service Profit Chain |
|  | Marketer for a sustainable future |
|  | I am Chief Experience Officer for Story Mavericks, an Experience Marketing Design & Training Co. Also a video producer.. |
|  | Customer experience consultant at Het ConsultancyHuis. Interested in contact centers, customer experiences, (speech) technology and social CRM. |
|  | LBi - Building Believable Brands. Blue Ocean Strategies for B2B B2C through Social Media & Crowds in Clouds. |
|  | E-commerce & e-business pro, Chief Strategy Officer at Nascom. Creating customer experiences across touchpoints on and offline, ex-Center Parcs Europe. |
|  | CRM verandermanager / adviseur in klantgericht ondernemen / projectmanager / klankbord / spreker / recruiter / entrepreneur / serious gaming |
|  | Mortgages, insurance and financial consulting... done! |
|  | Speaker, workshop leader and business coach with expertise in corp entrepreneurship, Responsible Risktaking™ and innovation in a reinvented world. |
|  | Director of the Index of Customer Experience programme for online retailers and content publisher. |
|  | Helping small businesses build superior customer experience |
|  | Business Strategy Execution Consultant for enterprise, Division, Function, Market, B2B Strategic Accounts |
|  | Interested in Customer Experience Mgt, Innovation, Strategy & disruption, Change Mgt, Telcos & Scuba Diving. Especially the latter. Andrew Harbourne-Thomas |
|  | Customer Experience Queen, Customer Service Speaker & Trainer, Fitness Fanatic to balance Foodie, Wine, Chocolate & Coffee Lover, Wife, Mom,& Lover of Life. |
|  | sales trainer |
|  | Data to Dollars™ specialist w/ track record of doing it. Passionate about collaborating w/ others in this timely field, & using the methods to help non-profits! |
|  | Evangelist for voice of the customer, employee empowerment and new thinking in marketing research. |
|  | President, American Marketing Association, Boston Chapter, CMO CommCreative, Ranked #14 World's Top CMOs on Twitter |
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|  | Share groups of Twitter users. |