|  | CRM author, consultant, speaker, loves family, friends and NY Yankees |
|  | Work: Strategyn, DesignThinkers, Optima Value and Loyalty Factory. Play: Innovation, CRM, CEM, co-creation, lean service, design thinking and sd-logic. |
|  | a guy trying to make sense of it all |
|  | Partner at Baseline Consulting, a BI, MDM and data governance services firm: @BaselineConsult. Best-selling book author. Dog rescuer. Dilettante haiku writer. |
|  | Passionate about solving problems at the intersection of people, process and technology - Social Business Design/Strategy; Digital Dad and Husband |
|  | Customer Strategies Research Analyst, Speaker, Consultant |
|  | marketing, customer experience, social media and community guy. CEO at http://cerado.com, blog at http://socialcustomer.com |
|  | Principal Consultant - CRM @Cognizant; Social CRM, Cloud Computing, Open Source, Innovation, offshoring; Active on #scrm; Personal a/c: @scorpfromhell |
|  | Writer, editor, thinker, ruminator |
|  | CRM Consultant, Blogger, Analyst in Latin America: Process, Technology, People, Social Media, Strategy, Implementation, Keep Customers |
|  | Independent thinking with a passion for the Social Customer |
|  | Customer Focused Strategist; Value Creator, Profit Driver, Problem Solver. Pioneering innovative trails in Customer Experience, Acquisition, and Retention. |
|  | an independent consulting firm serving executives responsible for customer satisfaction, customer service, and customer relationship management. |
|  | Forrester Analyst, Top Tweeter via Edelman; Cover Social Media, CRM, Customer Service; Margaret Mead of technology; Being the change I want to see in the world! |
|  | CTO, CIO, and SVP of Engineering at Swimfish. My primary interests are Management, BI, Social, CRM, Mobile, SMM, Common Sense Business |
|  | Social Business Software Executive; co-founder and former CEO of Helpstream |
|  | Twittering about IT failures, writing for ZDNet, running Asuret, and taking tons of photos. |
|  | Customer Management, Information-Based Marketing, and Innovation expert. |
|  | Transplant from Seattle. Missing the ocean; in love with the mountains. Former Merchant Mariner, now Product Marketing Manager for RightNow in Bozeman, MT. |
|  | Speaker, CRM Strategist and Social Media fanatic. |
|  | consultant for Call Center, CRM. social CRM and lean management in marketing, sales and service |
|  | An Accidental Analyst, Cincom Analyst-in-Residence; teaching, writing are what I love to do; hike & travel for fun; baseball fanatic; Husband & Dad |
|  | PR and Marketing Professional, Recreational Blogger and Wine Enthusiast |
|  | PR team doing what we do best: sharing interesting information |
|  | Married, Father of 3 boys, who works as an Enterprise Architect at Capgemini |
|  | Radically practical marketer. Twit Intent: Figure out how Twitter can make me enough $ to buy a new mountain bike |
|  | Husband to Dr Emma, Father to Oscar. Bringing @CorizonMashups to market. Posting business & personal musings. Cyclist. Charity Trustee |
|  | Partner & VP of Strategies at Lift9. I blog at Twittermaven.com. I love the Red Sox & Jets. I know, weird combination. |
|  | Innovation and marketing strategy consulting, speaking, teaching, and writing. |
|  | Eat, sleep, drink business, marketing, and technology. Can't wait to build the next great company. Social Media, CRM, SBS, Vision Pipeline Assistant, Sales |
|  | Follow us while we explore Social Media, CRM and the Social CRM movement. |
|  | SCRM lead @ Work; Son, Husband & Father @ Home; FLOSS evangelist & Education activist @ society at large; rice writing ♥☺☼♫♺ |
|  | Fuze provides customer care and knowledge sharing software that leverages community insights. |
|  | CRM Consulting Firm providing services in USA and Latin America |
|  | CRM Consultant |
|  | Tech startups. CEO of Bantam Networks, developers of BantamLive/Social CRM. Etc. |
|  | Senior Editor of Customer Management IQ, social networking site and online business magazine. Please visit us at www.customermanagementiq.com. |
|  | CRM purist dedicated to putting software in it's proper place (last). Oh, and I love BBQ and anything related to it. |
|  | Parature Customer Service™ software provides customer service organizations with a comprehensive, multi-channel way to meet their customers growing expectations |
|  | Technology marketing and enterprise 2.0 enthusiast |
|  | Parisian Dutchman with Enterprise 2.0 and BPM background. Management Facilitator. Excited by potential of Social CRM as an organisational change agent! |
|  | Interested in CRM, fighting cancer, Toastmasters, organic gardening, puns, voluntarism, reading biz and fiction, history, futuring, barbecue, wine, and more. |
|  | CustomerThink founder, passionate about customer-centric business (CRM, CEM and Social Business). |
|  | CEO of Xeequa Corp. Chairman of the Social Media Academy. Engaged bringing FLIGHTS to the social business world. |
|  | Wandering through the realms of emerging technologies and other stuff |
|  | Work for an IT services major and avid follower of innovative Mgmt & IT (esp. CRM) concepts & trends. Also love playing flute and listening to music. |
|  | Director of Open Source at Yahoo! Interested in how people collaborate, Enterprise 2.0, social technologies. Drinks tea. |
|  | Change agent, business process queen & user experience champion. Lover of chocolate, BtVS, & mysteries. |
|  | Passionate for:Linking Communications with Business Strategy, Management Consulting, Social Media Program Manager Migros,Founder Netzzunft |
|  | CEO for Helpstream Social CRM; Social Media and Cloud Computing Blogger |
|  | Rain falls equally on the just and the unjust.; 10% of the rain that is. the other 90% falls on the British Isles. |
|  | For my Bio, see http://HKotadia.com/about |
|  | |
|  | Ross Mayfield - Chairman, President and Co-founder of Socialtext. |
|  | Vice President & Principal Analyst at Forrester Research covering CRM |
|  | Global technology consultant and entrepreneur, specializing in customer service and support. Road cyclist and eternal student. |
|  | Community Manager, Community Moderator, Student Political Science, Philosophy, Psychology. |
|  | creative thinker who likes technologies cooking hiking chess arts good people and wine! http://scrmworld.com http://www.cioitexec.com |
|  | Internet Entrepreneur, Web 2.0, Social Media, Ecommerce. Family, Music, Films, Travel, Sports, Friends, Books, Podcasts, Blogging |
|  | I'm a geek who loves to help others through social media. Ask me a question, I don't bite. I'm also the Community Guy for Infusionsoft. Call Me: (480) 389-5859 |
|  | CRM and social media consultant, freelance writer, and trivia wiz |
|  | The Customer Experience! Service Matters! Differentiate through Service! |
|  | As a partner at http://www.beelinelabs.com, I am passionate about people, social behavior, marketing, innovation, and economics. |
|
|
|  | Share groups of Twitter users. |